The Travel Industry Council of Ontario, Canada (TICO) is a self-managed, not-for-profit corporation, responsible for administration and enforcement of the Ontario Travel Industry Act, 2002 and Ontario Regulation 26/05 on behalf of the Ontario government. The legislation governs all of the approximately 2,500 travel retailers and travel wholesalers registered in Ontario. In addition, TICO administers an industry-financed Travel Compensation Fund.
The Travel Industry Council of Ontario's mission is to promote a fair and informed marketplace where consumers can be confident in their travel purchases. TICO also supports the mission of the Ontario Ministry of Consumer Services to maintain a fair, safe and informed marketplace as it relates to Ontario's Travel Industry Act, 2002.
TICO accomplishes this through developing high standards and efficient, effective and relevant regulatory mechanisms in areas such as:
• Consumer protection.
• Consumer education and awareness.
• Registration, inspection, supervision and discipline of registrants.
• Investigating and mediating disputes between consumers and registrants.